1. Cancellation Rights

Users can request an order cancellation via the application or contact Omfai Customer Service.

2. Refund Conditions

The amount of the refund is determined based on the time of request for cancellation before the date of departure/use of the service:

• H-3 (3 days before): Refund of 50% of the total rental price.
• D-2 (2 days before): Refund of 25% (subject to a 75% discount).
• H-1 or D-Day: No refund (Fund). Scorched).

3. Refund Process

• The refund process will be coordinated through the payment gateway system in accordance with Doku's technical provisions.
• Bank administration fees or service fees that have been paid may not be refundable