You can make a booking by selecting the service (Car Rental, Tour Package, or Hotel) on the main page, select the date and fleet/package you want, then follow the payment steps.
What payment methods are available?
We support various payment methods via Doku Payment Gateway, including Bank Transfer (VA), Credit Card, E-Wallet (OVO, GoPay), and payments at Alfamart.
Can I cancel an order?
Cancellations can be made a maximum of 24 hours before the scheduled departure. Please contact our Customer Service or use the Chat feature in the application for cancellation assistance.
Where can I see my E-Ticket?
After payment has been successfully confirmed, the E-Ticket will automatically appear in the "My Orders" menu and will also be sent to the registered email.
What if the driver is late picking up?
We guarantee punctuality. However, if the driver is more than 15 minutes late, you are entitled to discount compensation or a unit upgrade. Contact CS immediately.
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